Business Analyst II (Mid-level)
(Remote Position)
Company Information:
NexGen Technologies, Inc. is a leading IT services firm specializing in delivering innovative, high-quality solutions to our federal government clients. Our core competencies include IT professional support services, software development, cloud services, IT Operations, Agile project management, and GIS services.
Job Summary:
As a Business Analyst II, you will lead and support requirements analysis, documentation, and testing for federal government IT applications. You will collaborate closely with subject matter experts, technical leads, project managers, and other stakeholders to ensure high-quality deliverables that meet functional, security, and compliance requirements. This is a remote position with occasional on-camera meetings.
Supervisory Responsibilities:
- There are no supervisory responsibilities.
Essential Duties and Responsibilities (as assigned):
- Requirements Analysis & Elicitation
- Gather, document, and analyze functional and non-functional IT system requirements.
- Serve as a liaison between client stakeholders and software development teams.
- Apply design thinking and Agile methodologies to refine requirements.
- Testing & Quality Assurance
- Develop, maintain, and execute test plans, scripts, and use cases for UAT, regression, and integration testing.
- Support defect tracking and resolution.
- Documentation & Training
- Create and maintain user manuals, technical documentation, and training materials.
- Conduct group or one-on-one training sessions for end-users.
- Security & Compliance
- Ensure deliverables meet federal regulations, including Section 508, FISMA, and FEDRAMP.
- Identify and help mitigate security risks in collaboration with technical teams.
- Stakeholder Communication
- Provide regular status updates and escalate risks or issues promptly.
- Participate in Agile ceremonies (planning, backlog refinement, standups, demos, retrospectives).
Required Skills and Abilities:
- Technical Expertise
- 3–5 years of experience in IT business analysis, IT modernization, or process improvement, including training responsibilities.
- Proficiency with Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
- Familiarity with Agile SDLC methodologies (Scrum, Kanban, SAFe) and design thinking principles.
- Knowledge of software/system configuration, change management, and release management.
- Experience with business process analysis and/or GIS applications.
- Proficiency with project management and visualization tools such as JIRA, Confluence, Visio, Tableau, Power BI, and ArcGIS.
- Experience supporting IT modernization efforts, including cloud migration and digital services integration.
- Testing & Quality Assurance
- Ability to develop and execute test plans, scripts, use cases, and reports for UAT, regression, and integration testing.
- Experience with both manual and automated testing methods.
- Security & Compliance
- Understanding of federal IT compliance standards, including Section 508, FISMA, and FEDRAMP.
- Ability to identify, address, and mitigate security risks in collaboration with technical teams.
- Communication & Stakeholder Management
- Excellent verbal and written communication skills, with the ability to present ideas clearly and concisely.
- Strong stakeholder management and customer service skills.
- Ability to facilitate group discussions and training sessions.
- Professional Attributes
- Strong organizational skills with attention to detail.
- Adaptability in a changing environment and a commitment to continuous learning.
- Collaborative mindset with the ability to resolve differences quickly and maintain positive working relationships.
Education
- Bachelor’s degree in management information systems, computer science, business, related discipline, or equivalent experience.
Physical Requirements:
- Must be able to remain in a stationary position 50% of the time.
- Must be able to consistently use a keyboard, mouse, computer, and other office productivity tools.
- Must be able to communicate and exchange accurate information in person, over the phone, and on and off camera with videoconferencing tools.
- Must be able to observe details at close range to assess document accuracy and to identify discrepancies in documents and data.
- Must be able to convey information clearly and effectively to team members and clients.
- For remote positions, a minimum standard internet speed for optimal performance of 50 x 25 (50 mbps download x 25 mbps upload) is required.
- For remote positions, a dedicated workspace, free from ongoing interruptions, is required to protect sensitive but unclassified federal information.
Additional Requirements:
- The successful candidate will also be able to pass background screening prior to employment.
- US Citizenship, or legal permanent residence, or US work authorization with minimum 3 years of continuous US presence is required due to federal contract requirements.
Compensation: $65,000-75,000 per year
(The successful candidate's starting pay will fall within the salary range provided and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions.)
NexGen Technologies, Inc., is an equal opportunity employer.
(Last Revision: 2025-08-14)